FOCUS Forums are a series of engaging public discussions featuring expert panelists who discuss a range of topics that impact Central New York residents, including education, environment, local government, business, health, public service, and more. Each forum consists of insightful presentations followed by a moderated Q&A session that encourages community participation. We aim to create an inclusive space for residents to learn and contribute to the issues that matter most in our community.
When: Friday, November 21, 12:05 p.m. to 1:00 p.m.
Registration & Location: Online, Via Zoom. Registration is free and open to everyone.
Topic: Our November FOCUS Forum focused on how the Syracuse City School District, together with government and community partners, supports students and their families in accessing needed services ranging from temporary housing, food insecurity, joblessness, and poverty to mental health support, crisis management, and more. These partnerships focus on the whole family, the needs and desires of famalies, and are leading to practical, sustainable approaches that strengthen community support systems.
Panelists & Sponsor:

Janel Milana, Director of Student Support and Interventions, Syracuse City School District
Click Here To Learn More
With 18 years of experience in education, Janel Milana leads district-wide student support services for the Syracuse City School District. She oversees Pre-K–12 Social Workers, District Crisis Response Teams, and initiatives supporting child welfare and students experiencing temporary housing. Janel collaborates closely with county agencies to ensure comprehensive care for students and families. Her previous roles include Special Education School Improvement Specialist for NYSED, School Building Leader, and McKinney-Vento Liaison. She began her career teaching special education at the middle and high school levels. Janel is committed to equity, crisis response, and creating inclusive environments that foster student success.

Jessica Hopps, Senior Director of Program Management, Coordinated Care Services, Inc.
Click Here To Learn More
Jessica Hopps is a seasoned and innovative human services leader with over 20 years of experience spanning child welfare, case management, family engagement, and staff development. She currently serves as the Senior Director of Program Management at Coordinated Care Services, Inc. where she leads program operations and drives business development for multiple community-serving programs across Onondaga County. Jessica is recognized for her strategic oversight, collaborative leadership, and commitment to improving outcomes for individuals and families through evidence-based, person-centered approaches.

Corey Williams, PhD, Office of Student Support Services, Syracuse City School District
Click Here To Learn More
Corey Williams is a Coordinator for the Office of Student Support Services. He has been working for SCSD since 2015 when he was hired to assist the District in monitoring the implementation of required changes outlined by the NYS Attorney General. Much of Corey’s work for the past 10 years has focused on addressing inequitable outcomes for students in traditionally marginalized groups by examining the District’s procedures and by advocating for the use of wide-spread restorative practices. While not working for SCSD, Corey serves as the 3rd District Common Councilor in the City of Syracuse.

FOCUS extends our heartfelt gratitude to EDR for their generous sponsorship of the November 2025 FOCUS Forum. EDR’s support enables us to continue providing free access to this valuable educational resource.
| Founded in 1979, EDR is a certified Woman Owned Business (WBE) dedicated to sustainable, multidisciplinary solutions arrived at through collaboration with our clients and allies. EDR’s mission is dedicated to creating and sustaining a better environment – for our clients, for our employees, and for our communities. Our diverse Practice Areas include Landscape Architecture, Engineering, Environmental, Cultural Resources, Community Planning, Visualization, and Geographic Information Systems (GIS) supported by our Operations team that includes Finance, Human Resources, and Marketing/Communications. |
Join us in making a difference by becoming a sponsor and helping sustain this impactful program. Sponsorship opportunities are available for individuals, organizations, and businesses who are eager to make a positive impact.

