A downtown visitors center was a goal in 1998. Visit Syracuse now has several, including this one opened in 2017 at Destiny.
The community called for creation of a downtown visitors center in the FOCUS vision-setting sessions in 1998. Today there are several spots for visitors to find out about the activities here. The newest is probably the Regional Welcome Center at Destiny USA that opened in December 2017. It is operated by Visit Syracuse and offers visitor information and sells local and state souvenir items.
The Visitor Center at the Erie Canal Museum and the Honeywell Onondaga Lake Visitors Center draw thousands of people and are both great information centers along with the Downtown Information Center on Harrison Street operated by the Downtown Committee.
Visit Syracuse staffs a visitor information center on I-81 Northbound at the Preble Rest Area and an information desk at the Oncenter during big events. It also stocks the Syracuse Visitors Guide, I Love NY and Erie Canal information in the lobby at 115 West Fayette Street.
Renovations at Syracuse Hancock International Airport include a designated Visitor Welcome Center. Kiosks that have provided visitor information in key spots are giving way to a new Visit Syracuse app called Stamped Syracuse that soon will be the focus of a promotional campaign.
Progress in welcoming visitors is just one of the 20 highlights of the 87 goals set and advanced in the past 20 years. See what can be done and has been done, not necessarily by FOCUS, but by Forging Our Community’s United Strength. To learn more about the 87 Goals and the 20 highlighted go to www.focussyracuse.org.